Accessibility Statement

01Our Commitment

OK Petroleum is committed to making our website accessible to everyone, including people with disabilities. We believe that ordering home heating oil and finding the information you need should be simple and available to all of our Long Island customers, regardless of ability or the technology they use.

We work to ensure our website is usable with assistive technologies such as screen readers, screen magnifiers, voice-recognition software, and keyboard-only navigation.

02Conformance Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.

Our website substantially conforms with WCAG 2.1 Level AA. "Substantially conforms" means that most of the site meets the standard, though some content may not yet fully conform.

03Accessibility Features

We have built accessibility into our website in a number of ways, including:

• Semantic, structured HTML with clear headings and landmarks;
• Keyboard navigation and visible focus indicators for interactive elements;
• Descriptive alternative text for meaningful images;
• Color combinations chosen for sufficient contrast against their background;
• Labels and accessible names on forms, buttons, and controls;
• A responsive layout that adapts to different screen sizes and zoom levels; and
• Text that can be resized without loss of content or functionality.

04Compatibility

Our website is designed to work with current versions of major browsers (Chrome, Safari, Firefox, and Edge) and common assistive technologies. Accessibility relies on the technologies you use, so the experience may vary if you are using an older browser or assistive tool. We recommend keeping your browser and assistive software up to date for the best experience.

05Known Limitations

Despite our efforts, some content may not yet be fully accessible. Areas we are aware of and continue to work on include:

• Interactive maps, which may be difficult to use with a screen reader — the same location and coverage information is available in text on our Locations and Areas Served pages;
• Some third-party content and widgets (such as reviews and payment tools) whose accessibility we do not fully control; and
• Older documents, such as PDFs, that may not meet current standards.

If you encounter a barrier that is not listed here, please let us know so we can help and continue improving.

06Third-Party Content

Parts of our website rely on third-party services — including payment processors, mapping providers, review platforms, and app stores. We do not control the accessibility of these services, but we choose reputable providers and will help you complete any task (such as placing an order) by phone or email if a third-party tool creates a barrier for you.

07Feedback & Reporting a Problem

We welcome your feedback on the accessibility of our website. If you have trouble accessing any content, need information in a different format, or want to report a barrier, please contact us using the details below and tell us:

• The web page or feature where you experienced the problem;
• A description of the issue; and
• The browser and assistive technology (if any) you were using.

We take this feedback seriously and will do our best to respond promptly and provide the information or assistance you need.

08Ongoing Improvements

Accessibility is an ongoing effort. We review our website, address issues as we find them, and consider accessibility as we add new features and content. This statement will be updated as our website evolves.

09Contact Us

To share accessibility feedback or request assistance, reach our team: